employee insights

real-time workplace support intelligence

last updated: 2 minutes ago

Conversations Today

23
Total Conversations
18
Benefits Discovered
Gestures Recommended
7
Barriers Identified

action items

immediate attention needed

last updated: 2 minutes ago

Gesture Approvals

Benefit Barriers Detected

EAP Access Complexity 3 reports
Employees struggling to access Employee Assistance Program services
"I tried calling the EAP but got lost in the phone tree and gave up"
Childcare Benefits Awareness 5 reports
Multiple employees unaware of 529A account and childcare assistance programs
"I had no idea we had help for special needs childcare costs"
Mental Health Stigma 2 reports
Employees hesitant to use mental health resources due to privacy concerns
"I'm worried people will know I'm using the counseling services"

strategic opportunities

long-term insights and systematic improvements

last updated: 5 minutes ago

Benefit Utilization Optimization

Medium Impact
$47K
Value of Underutilized Benefits
Opportunity: EAP (12% utilization), 529A accounts (8% awareness), and flexible PTO (34% usage) represent significant untapped value.
89%
Benefit Discovery Success Rate
Success: AI successfully connects employees to existing resources in 89% of conversations, avoiding $23K in new gesture spending this month.

External Program Integration

Future Opportunity
12
Employees Eligible for State Programs
Opportunity: Connect eligible employees to state childcare assistance, disability support programs, and community mental health resources.
529A
Special Needs Support Accounts
Implementation: 7 families with special needs children could benefit from 529A account setup and contribution matching programs.

Communication Strategy

High Impact
Simplified EAP Access
Quick Win: Create direct EAP access button in employee portal and simplify phone tree navigation based on barrier feedback.
Benefit Awareness Campaign
Strategic: Quarterly benefit spotlights focusing on most underutilized but high-value programs, starting with childcare assistance.